The Internet access service is provided by Yemen International Telecommunications Company, “TeleYemen”, under the service name of “Y.net”
The “Agreement” is the Order form together with these Terms and Conditions, and any subsequent amendments, which become valid by both the customer and TeleYemen.
The “customer” is the party, individual or corporate, which enters into this Agreement with TeleYemen for the provision of Y.net services.
“Tariffs” are those charges which are made by TeleYemen for the provision and use of the Y.net service, and which are listed on the current Y.net Tariff list obtainable on request from TeleYemen.
"Overdue Charges" are those charges which have not been paid to TeleYemen by the payment date specified.
2- Terms & Conditions and Service Period
2.1. By signing this Agreement the Customer accepts the terms and condition set out in the Agreement and the current Y.net Tariffs, and TeleYemen agrees to provide Y.net services to the Customer according to those terms and conditions and Tariffs.
2.2. TeleYemen reserves the right to amend the terms and condition contained in this Agreement, and the Y.net Tariffs, at any time, and Customer agrees to be bound by the terms and conditions so amended Notice of the amendments will be sent by TeleYemen to the customer in writing at his billing address.
2.3. The minimum period of subscription Y.net is one calendar month commencing form the first day of the current month according to the Gregorian calendar. Where the Agreement becomes valid between the first and fifteenth day of the month, the subscription payable for that month will be for the whole month. Where the Agreement becomes valid between the sixteenth and the last day of the month, the subscription payable for that month will be waived.
2.4. Subscription charges are payable monthly in advance. Usage charges are payable monthly in arrears.
3- Termination of this Agreement
3.1.This Agreement remains in force until terminated with this paragraph
3.2.This Agreement may be terminated at any time by the customer on giving one month’s notice in writing to TeleYemen, and on payment of all charges owed by the customer to TeleYemen. No refund will be made of any subscription paid in advance.
3.3.This Agreement may be terminated by TeleYemen:
- At any time, if required to do by competent Authority
- At any time, if Customer is in breach of any of the terms and condition of this Agreement.
- On one month’s notice in writing sent to the Customer at his billing address.
3.4.TeleYemen may suspend the Y.net services or terminate this Agreement if charges of services provided by TeleYemen to the same customer become overdue, and may suspend or terminate other service provided by TeleYemen to the same Customer if charges for Y.net services become overdue.
3.5.When this Agreement is terminated, all charges which are customer to TeleYemen become payable immediately
4- Service Provision and Access
4.1.Once the Agreement becomes valid, TeleYemen will provide the Customer with a User Identification and Password
4.2 The customer is entirely responsible for providing himself with suitable computer, modern and telephone line to access Y.Net, and TeleYemen will not be required either to provide such items, or to ensure their compatibility with the Y.net system. Telephone service is provided by the Public Telecommunications Corporation of Yemen “PTC” according to its published tariffs.
4.3. As access to the Y.net system is by dial-up connection over the public switched telephone network “PSTN” operated by PTC, TeleYemen can make no commitment in respect of the availability or quality of such connections.
4.4. TeleYemen will state in its current Y.net general brochures, obtainable on request form TeleYemen, the maximum data rate which the Y.net system can accept over the dial-up access lines. Because of the random nature of connections over the PSTN no assurance is given by TeleYemen that any specific data rate can be achieved, or that any data transmission can be achieved, over any access line.
5- Tariffs, Charges and Billing
5.1 The Y.net service will be provided under this Agreement according to the tariffs published by TeleYemen and any amendments which may be from time to time.
5.2 TeleYemen will provide the customer with a regular bill detailing the charges which are due to TeleYemen for the Y.net services provided to the customer. The customer will pay these charges to TeleYemen by the payment date printed on the bill. If the payment becomes overdue, TeleYemen may suspend to terminate service as set out in paragraph 3 of this agreement.
5.3. The Customer is responsible for the payment of all charges which are incurred by use of the User Identification supplied by TeleYemen. TeleYemen recommends the customer to make such care of the User Identification and Password that no unauthorised use may be made of them.
5.4. TeleYemen will make its best endeavours to deliver the Bills to the address nominated by the Customer in the form. However, should the customer fail to receive the bill within 10 days of the regular date of issue, the customer should contact a TeleYemen office to obtain a copy of the bill in order make payment of all charges by the payment date.
6- Customer and TeleYemen Responsibilities
6.1.The Customer shall not:
6.2 The Customer Shall:
6.3. TeleYemen shall
7.1. TeleYemen reserves the right to manage and control the access to computer system and data stored in the Y.net system in any manner deemed appropriate by TeleYemen
7.2. While all reasonable efforts will be made by TeleYemen to ensure that Y.net services are provided to the Customer according to this Agreement, TeleYemen disclaims all liability whatsoever for any loss or corruption of data however caused, and for any other loss, damage or liability of the Customer in consequence of, or in connection with, any use of the Y.net service.
7.3. Access to applications which transmit or receive live video or audio, or audio, or make similar demands on the capacity of the network, constitutes an unreasonable usage which may affect the performance of the network, and is not permitted.
8- Laws and Interpretations
8.1.This Agreement is subject to, and is applied in accordance with, the Laws of the Republic of Yemen
8.2.The Arabic text of this Agreement is the definitive Agreement. The English text is for reference and guidance only.
International Telecommunications Company “TeleYemen” provides the
service of Homepage Hosting & Domain Name Registration in Teleyemen
Web Pages Server. This
agreement becomes valid when the customer sign the Web Page Hosting Order
Terms and Conditions:
Termination of this agreement
5. Customer Liabilities
Laws and Interpretations
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